| Issue ID | 1490062 |
| Internal NHTSA # | 11120247 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2013 |
| File date | 03/08/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I had my brake pads and rotors replaced in november 2017. The service dept at the dealership indicated, they would not pass inspection and were beyond salvaging. I had them replaced. In april, i went back to the dealer for routine service, including an oil change. I had complained of vibration in the brake pedal and was advised it was normal. On august 3rd i had another oil change and requested the brakes be looked at, as the vibration was at a point of concern. The serv dept indicated the front rotors were warped and needed replacing, less than a year later, and less than 4000 miles later. I was upset and they were able to charge me 1/2 the cost. That evening i drove and found the vibration to be exactly as before the replacement. I went to the service dept, yet again on august 8. They indicated the vibration was from the rear and those rotors needed to be replaced. There are only 42000 miles on the car. I drive less than 3 miles round trip each day. I discovered that they were never road testing the car, just looking at the brakes/rotors and replacing. They are either putting warped rotors on the vehicle and/or lying about replacing them. I could have saved time and money had the work been completed right , the first time. |
| Vehicle Mileage at Failure | 37987 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TEMPLE, PA |
| VIN pattern | 5XXGM4A76DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |