| Issue ID | 1108027 |
| Internal NHTSA # | 10631562 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2013 |
| File date | 22/08/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Our vehicle changes gears from automatic to manual shift on its own while the car is in driving and the vehicle is moving. This has happened 5 times. After the 1st occurrence we contacted our dealer to notify them of the issue. We were told unless the issue happens again and they see it, nothing can be done. Well since then the issue has happened 4 more times. The last occurrence, we took the car to the dealer and then were advised to contact kia consumer affairs to have them authorize the dealer to inspect the issue. The dealer provided a loaner vehicle at that time of drop off. After 2 weeks or inspecting the vehicle and with a diagnostic test done, it was deemed that the car was operable and safe. My wife, who drives the vehicle, feels no confidence and safety to drive the car. I have reached out to consumer affairs again to discuss options upon which i was told a few times there was nothing further to do and that if the issue happens again we should bring the car back to the dealer. This would then bring us back to step 1 again and the possibility of nothing being resolved. I cannot accept that as my final answer. If the vehicle slows suddenly and an accident occurs, we would have a different discussion. I cannot accept the fact that it would take an accident to occur before real action is done. |
| Vehicle Mileage at Failure | 36000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STONE MOUNTAIN, GA |
| VIN pattern | 5XXGN4A73DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |