| Issue ID | 1675527 |
| Internal NHTSA # | 11339987 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2013 |
| File date | 18/06/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | This is my second complaint, it been over 6 weeks since my kia broke down because of a recall. Kia is not doing anything about it. I was in contact with a lady by the name of jessica but she has stopped responding to my emails. I dont know what to do i can't get my car fixed by anyone except kia and they won't do it. The closest kia dealer is over 100 mile away from my home and they want me to pay the tow expenses. Jessica did say she coukd athorize a tow but has since stopoed responding to me. I need to get my car fixed and kia is not doing so in a timely manner. I need help to get kia to fix my car and dont know who to contact. Even contacting dealers they tell me i have to go through kia |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DILLON, MT |
| VIN pattern | 5XXGM4A72DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |