| Issue ID | 1615266 |
| Internal NHTSA # | 11277438 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2012 |
| File date | 29/10/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Hello i am not sure if this is the correct place to seek information or file an compliant about what i think is a defect in kia motors paint on this models that was painted with white. While driving i seen paint start to fly off my hood of car. My car is kept inside so this should not be happening. I contacted kia motors and rep stated they are aware of issue but cant paint all cars with flaking or peeling paint. I asked if their is a known issue or problem with model and year why would you not offer some type of reimburse/ assistance or recall to correct. She stated to hold and came back to say her boss said the company would go broke. After the conversation phone hung up. I have called left message with live person that say they would call back and no one has. In looking for the number to contact kia motors. I ran across a forum that other have contacted kia motor about same issue. Can/will you help with this. The problem /issue is with kia motors white pearl paint on 2011-2016 cars and trucks. They all are peeling inf=g flaking in the saime area. Top back trunk, driver side back quarter and hood. The link if you would look into is (1) https://kia-motors. Pissedconsumer. Com/2013-kia-optima-sx-paint-chipping-and-flaking-off-201802151190418/2. Html (2)https://kia-motors. Pissedconsumer. Com/2013-kia-optima-sx-paint-chipping-and-flaking-off-201802151190418/3. Html (3)http://www. Carproblemzoo. Com/kiamotor/optima/paint-problems. Php (4)https://3dbodyworks. Com/pennsylvania-can-fix-peeling-snow-white-pearl-hyundai-chevrolet-toyota-kia/ (5)https://www. Complaintsboard. Com/complaints/kia-motors-bad-paint-c644680. Html thank you for your time |
| Vehicle Mileage at Failure | 112400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEMPHIS, TN |
| VIN pattern | 5XXGR4A62CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |