| Issue ID | 847638 |
| Internal NHTSA # | 10386636 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2011 |
| File date | 25/02/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | It's happening on my brand new 2011 kia optima. I drive an hour to work both ways, so any problem with a vehicle can easily present itself. On my first day of work, i realized the car pulled left. I thought it could have been in my head or simply the crown of the road. After a few days of ignorantly thinking it was just me, i noticed that when i let go of the steering wheel, it holds slightly left. Thus, the car pulls left. It does this about 85 percent of the time. I took it into the dealership and waited three hours. They adjusted the alignment and rotated the tires but to no avail. The car still pulled left. I took it in five days later. They gave me a loaner car for two days while they tried to figure out the problem. They call me and said it was fixed because they readjusted the steering wheel and replaced a tire (and realigned it again). I go and pick it up, take it on the highway, and the problem still exists. I take it back to the dealer and their head technician rides with me because they thought i was crazy (they never took it on the highway). He sees the problem and couldn't believe the car pulled like that. He said something was definitely wrong. The service manager then tells me to take the car home for the weekend and we'd set something up. I refused to drive it unless it was fixed so i am still with the loaner car five days later. I am still waiting to hear back. I've almost been in one wreck already because of the heavy left pull. It's extremely dangerous considering the types of roads i must drive on everyday. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. CHARLES, MO |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |