| Issue ID | 1120625 |
| Internal NHTSA # | 10644266 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2011 |
| File date | 02/10/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Just weeks after purchasing my kia, it had to be brought back to replace cracked dash, heated steering wheel peeling, tires wearing on the outside, wiper blades sucked & you could not see out of them when it rain, cracked outside of sunroof seal, pulling to left side and surges. They put new tires, steering wheel & fixed the dash. The service manager stated the specs were within normal limits for the alignment & transmission. The outside of the sunroof is normal wear & tear & it will crack again, stated the sun cracks it! It has been in the service department 5 times! Even though my car is still under warranty! I have had 4 set of tires & they wear on the outside, it stills pulls to the left & i was told the alignment is normal. 6 sets of new wiper blades & they say that's not a problem. My car surges & it has not even been addressed! In late september my check engine light came on the day after i had my oil changed, i took my car to my dealership service, they kept it, fixed the 'oil control valve" within 5 miles from my dealership, check engine light came back on. After a week & a half, my 'intake cvvt timing & my 'exhaust cvvt timing! My warranty will be up in the next few months & i am worried about what is going to happen next & then there's no warranty! There should be a recall on optima's steering to the left & on the tires either, alignment! I have went as far as contacting the georgia consumer protection, kia consumer hotline, us department of transportation, traffic safety, the attorney general's office. I have also contacted my local & national news station & will be meeting with them next week. If this does not raise a few questions, i will hire an attorney!! This is not about money, verses what is right! |
| Vehicle Mileage at Failure | 5200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCDONOUGH, GA |
| VIN pattern | KNAGN4A66B5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |