| Issue ID | 1578288 |
| Internal NHTSA # | 11228965 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2011 |
| File date | 29/06/19 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 kia optima. The contact received an unknown recall letter from the manufacturer regarding the headlight assembly. The contact took the vehicle to kia of new bern (1715a us-70, new bern, nc 28560, (252) 638-6161) and they stated that the recall would not be honored because the vehicle was not under warranty. The manufacturer stated that they were not trained on this issue and the recall would not be valid. The contact had not experienced a failure. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEWBERN, NC |
| VIN pattern | KNAGR4A62B5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |