| Issue ID | 1471540 |
| Internal NHTSA # | 11099327 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2011 |
| File date | 18/05/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was driving in highway in july 2017. The steering wheel was drifting and slippery. It was about 84,000 miles in it. So, i brought my car in kia dealer. They showed me worn out steering coupling. I asked them to change steering coupling only but they changed whole steering wheel column and charged me $1,402. However, i found that kia extended warranty for 10 years/unlimited mileage in 2016. I am not sure why they charged me for steering issue. I complained kia motors america and sent all information that i have including the bills. They did not respond any letter yet. I like to have my money back. Another issue that i found in may 2018 was fast engine oil burn out. I was driving to work in highway and engine oil warning sign was blinking. So, i immediately pulled over and checked engine oil level. It was almost gone and so dark. The dealer just changed engine oil a few months ago and less than 3,000 miles driven after that. I filled up 3 quarts of blended engine oil and checked every other day. About two weeks later, it looks the level of engine oil was way lower (about 1 and half quarts were gone). I called the dealer that they said it was only engine oil burning issue not engine failure. They said it would not cover by recalls. I checked lots of complaining about engine failure issue from the internet. Based on that in many cases the engine oil burn out issue happened before engine failure. I strongly think that kia should install new engine under warranty or recalls because i really concern about me and family's safety. |
| Vehicle Mileage at Failure | 92300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARLBOROUGH, MA |
| VIN pattern | KNAGN4A73B5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |