| Issue ID | 1334167 |
| Internal NHTSA # | 10925997 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2011 |
| File date | 17/10/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Car was being driven on city street when smoke appeared out of the hood of the car. Car was driven to a safe spot in a residential neighborhood to assess the problem. Flashlight showed a large hole at the bottom of the engine. Car was towed to kia dealership and inspected. All oil change receipts were submitted as per dealership request. Dealership submitted claim to kia headquarters to see if engine would be covered, i. E.,replaced. Next day engine replacement was approved at no cost to me. It has now been over a month, there are other kia cars at this dealership with the same problem and still no replacement engine. I spoke to kia customer service in so. California and was given a case number and the message that the engine is on back-order. No eta can be provided and apparently there is a backlog of cars with this catastrophic engine failure with no end in sight. Any assistance from your office would be greatly appreciated. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JOSE, CA |
| VIN pattern | KNAGN4A73B5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |