| Issue ID | 1044039 |
| Internal NHTSA # | 10567076 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2009 |
| File date | 17/02/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I received a letter regarding a safety recall for my vehicle's stop lamp switch. I submitted a request for reimbursement of my repairs on january 22, 2014. I received a check for partial payment of $101. 34. This amount was just for the installation of the stop lamp switch. However, i submitted an additional receipt and reimbursement request for the actual brake light replacement. This was due to the malfunction of the stop lamp switch. The total cost of the replacement was $28. 10. I contacted kia at 1(800) 333-4542 which was the number indicated on the letter. I was transferred twice with no assistance. I just wanted clarification as to why i wasn't paid the entire amount of $129. 42 (the cost of the installation and bulb replacement). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANTIOCH, TN |
| VIN pattern | KNAGE228995XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |