| Issue ID | 932822 |
| Internal NHTSA # | 10468278 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2004 |
| File date | 29/07/12 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The driver's side door will not unlock from either the inside or outside. The key won't work. I had to crawl over the passenger seat risking potential injury . This is a safety issue. I notified the dealer who said basically that it wasn't his dealership's problem and to call kia consumer number. I did call and he also said basically that it is not kia's problem, it is not a safety issue, and too bad for you. There are many documented instances of this door latch failing. It is a safety issue despite what the consumer rep said at kia. $50. 00 diagnosis cost plus , when the part finally comes in, another $230. 00 dollars. It is unacceptable for kia to ignore this safety issue. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST LAFAYETTE, IN |
| VIN pattern | KNAGD126445XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |