| Issue ID | 559904 |
| Internal NHTSA # | 10135721 |
| Manufacurer | KIA MOTORS AMERICA, INC. |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2004 |
| File date | 04/08/05 |
| Component | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT |
| Product type code | VEHICLE |
| Description of the problem | Vehicle was involved in a single car accident impacting a fixed median curb. The car was towed to a repair shop identified by my insurance company. The tow truck driver remarked that the front suspension appeared to have bolts missing. This was independently verified by the body shop. In their damage assessment, they found that the lower control arm to ball joint bolts were missing and the 2 holes were rounded out in a way that would be consistent with the bolts falling out. The bolts falling out caused the left front suspension to collapse thereby causing the accident. A complaint was filed with kia motors america. They required the insurance company or myself to provide all of the evidence to show that their car was at fault. After submitting the repair estimate and pictures from both the scene and from the repair shop, kia motors america and their legal department determined that they are not at fault. The repair shop manager could not believe that they would make a determination without ever looking at the car. According to jennifer at kia, the complaint is closed and i have no further recourse other that to contact a lawyer. The vehicle has not been repaired as it will be shown as a claim against my insurance policy and then cause my rates to increase. I fear that this problem may be present on other 2004 kia optimas or other models that both kia and hyundai makes. *jb updated 01/11/06. *jb |
| Vehicle Mileage at Failure | 10700 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | PEORIA, AZ |
| VIN pattern | KNAGD128245XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 13/10/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | AVONDALE KIA |
| Dealer's telephone number | 623-298-1200 |
| Dealer's city | AVONDALE |
| Dealer's state code | AZ |
| Dealer's ZIP code | 85323 |