| Issue ID | 734229 |
| Internal NHTSA # | 10279759 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2004 |
| File date | 15/06/09 |
| Component | STRUCTURE:FRAME AND MEMBERS |
| Product type code | VEHICLE |
| Description of the problem | Received recall letter from kia june15,2009, possibility of corrosion of the subframe. I called my dealer within a couple of days and was told no parts in they would call me. On aug. 03 i called the kia consumer assistance center and they called the dealer and was told still not parts. I was told i would be called back within two days to let me know why no parts however it was the same no call. I am concerned that my car may be faulty and i can get no service or help. If it is a recall why can i not get help to have it checked. Kia motors america inc. Gave no reply and the dealer still says no parts. On aug 15th it will be two months and no help. Thank you (this is from a recall letter to me). |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARTINSBURG, WV |
| VIN pattern | KNAGD126745XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |