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2004 KIA OPTIMA Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	737385
Internal NHTSA #	10282522
Manufacurer	HYUNDAI-KIA AMERICA TECHNICAL CENTER INC
Brand	KIA
Model	OPTIMA
Model Year	2004
File date	15/11/05
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	I purchased a new kia optima in 2004. In 2005 the rear passenger tire smelled like burnt rubber. I took the car into dorschel automotive group. They stated that the brakes needed grease and i was all set. The rear brake continued to smell like smoke intermittently and shrugged it off due to lubricants. In 2007 i complained of the problem of smell of smoke and a sound of medal on medal everytime i made a turn. Dorschel inspected the brakes and stated i needed new rotors and new brake pads in the rear. The car only had 14,230 miles on it. We argued that a car with such low mileage should not have a break job done so soon. Dorschel did not offer any assistance and basically stated they have customers waiting. We reluctantly did the brake job in order to pass inspection. However, we asked for the parts. Under inspection of the original brakes, the brakes separated and the pads do not look worn. We called kia to file a complaint. We received a case number k1384334. Kia claims this is occurring due to the car sitting. We stated to kia that the car is on the road on a daily basis in all types of weather. Kia stated it is our fault, closed the case, and did not resolve the brake issue. We let this issue go, until recently. We took the car back in for the same problem of smoking brakes and medal on medal sound, but this time we took it to vision kia. Again, i contacted kia about the same brake issue to have them work directly with vision kia to see if kia truly has a defect in it's parts. Vision kia is stating that i need front and back brake jobs. Again, kia is stating this is our issue because the car is sitting. Again i explained to kia that the car is on the road on a daily basis. The car has 21,417 miles. There are cars that are older than my car with low mileage that never had to have brake jobs done. I believe the issue is that the kia genuine parts are of poor quality. With the brake pads separating, i believe to be a danger of brake failure.
Vehicle Mileage at Failure	5864
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ROCHESTER, NY
VIN pattern	KNAGD126745XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WMWXD5105EWN19559 3D7HA18N42G199175 3KPF44AC8RE771518 MPBCMFE10PX500762 WAUZZZ8P8BA047418 JTFRT13P1J8026386 WVWBP7AN1DE530963 5XXGT4L13GG107537 JN1BZ4CH1VM550852 3KPF24AD9KE097710 YV1UZ68ACJ1123923 6G1EK52B58L934835

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2004 KIA OPTIMA Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2004 KIA OPTIMA Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?