| Issue ID | 763501 |
| Internal NHTSA # | 10307595 |
| Manufacurer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC |
| Brand | KIA |
| Model | OPTIMA |
| Model Year | 2004 |
| File date | 08/11/09 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | My car doors do not open either inside or outside. This problem started with my front passenger side door and now is affecting my drivers side door. The problem appears to be electrical and will happens randomly. The pass. Door is now 100% affected and the drivers side just started today. So the end result is i am locked inside my car unless i crawl through the window. I googled this problem online and apparently this problem is rampant. I called kia customer service and they said that there is not a recall and because my car is a 2004 (with only 39,000 miles) they will not cover it. I told him how dangerous this type of problem was and he really didnt seem to care. Ii asked him who issues recalls and he said it was your organization, when i said that i would call you to try and get a recall he then said "well you could bring it into kia and see what they find, although no gaurantee i would get it paid for by them even though it has happened to many kia cars. I then told him i would be contacting your organization and he didnt seem to happy. * when my passenger door started with this problem approx. 2 months ago i called the local dealer and they said that there was nothing they could do for me. I should add that the nearest kia dealer is approx. 2. 5 hours one way away from me. *cn |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KAILUA KONA, HI |
| VIN pattern | KNAGD128645XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |