| Issue ID | 1440109 |
| Internal NHTSA # | 11063148 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA HYBRID |
| Model Year | 2013 |
| File date | 15/01/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The mpg has decreased from 38-40 mpg to 30 mpg since i had the fuel injection service performed. The dealer offers no help. Wish i never had it done..... I get sudden surges of acceleration while driving on the highway. I've had to apply the brakes to slow down. Since this is an intermittent problem the dealer states they cannot help me. The newest issue is when turning the temperature down in the car to low it kicks on the ac. This too is an intermittent problem. I actually showed the service manager the problem yesterday and was able to replicate the issue more than 6 times, first he told me it was normal, then said he would check in to it. Scheduled an appt today for follow up and it is not acting out today. He said i can pay to have the mechanics check it out but since it is intermittent he doesn't think he can help me. Even though he witnessed it yesterday, he says sorry. They treated me like i was making all this stuff up. The dealership is the last place i want to spend my day, especially spending this kind of money. I have been to the dealer several times for the same issues without any answers. They are losing a customer ! |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PASO ROBLES, CA |
| VIN pattern | KNAGM4AD6D5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |