| Issue ID | 1267342 |
| Internal NHTSA # | 10845692 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA HYBRID |
| Model Year | 2012 |
| File date | 30/09/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Bought the car new in 2012 from fuccillo kia in cape coral, florida for my wife. She noticed the very slight "clunking" noise in 2014 with about 50k miles on it and didn't think it was much of a problem. It gradually became very, very loud and she could now feel the constant "clunking" when turning the steering wheel or hitting small imperfections in the road. She brought it to my attention at about 65k miles and after researching the noise on the internet i found this problem has been occurring in thousands of kia and hyundai vehicles from 2010 to 2014 model years. It is a quarter sized rubber star shaped bushing between two metal couplers that disintegrates over time and very quickly in warm climates like south florida. This repair is not a recall and is not covered after 60k warranty. I purchased the "new & upgraded" part from a local kia dealer for less than $2 but, the labor to install is close to $350!!! This should be a recall for the vehicles involved due to the unsafe steering characteristics and the volume of vehicles affected as it does not involve an owner serviceable routine maintenance component!!! |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | KNAGM4AD3C5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |