| Issue ID | 1583340 |
| Internal NHTSA # | 11232699 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA HYBRID |
| Model Year | 2012 |
| File date | 10/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Thankfully i was driving down a back road and without any warning my 2012 kia optima hybrid made a loud knocking noise then slowed down and when i pulled over i had a "hybrid battery low" light come on so i have the car towed and replace the battery, still not working. Now the battery light is off but now there's 2 other lights that come on. 1 said "hybrid system warning do not drive" and the other says "check charging system" so i have it towed again but this time to a kia dealership. They called me back the next day and told me that it appeared that my motor seized. They couldn't tell me how or why.. My car only had 75,045 miles on it. So i contact consumer affairs because i heard about the recalls. They even told me that my car was mimicking exactly what the optima recalls were doing. However, because mine was a hybrid it didn't fall under the recall. Which i thought was very unfair. Still nothing they can do, they want $6,200 for a used motor. Mind you i've had the car for 3 1/2 years and have kept up with oils changes etc. Next i found out that i had an extended warranty... But of course it expired 45 miles ago. Again, not fair. Nobody seems to care or want to help me. This is very inconvenient. Now i'm without a car that i'm still making payments on. I'm very disappointed in kia and their customer service. I feel as though if my car was doing exactly what the recalls were doing with the same size motor then how come they won't cover mine to be replaced? I almost want to hire an attorney and have this investigated. I still want to know exactly what is wrong with my car! Nobody has answers.... |
| Vehicle Mileage at Failure | 75045 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHENIX CITY, AL |
| VIN pattern | KNAGM4AD8C5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |