| Issue ID | 1392658 |
| Internal NHTSA # | 11005961 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | OPTIMA HYBRID |
| Model Year | 2012 |
| File date | 20/06/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia optima hybrid. The contact heard an abnormal noise progressing from the engine. The dealer (jim bone kia, 1255 santa rosa ave, santa rosa, ca 95404, (707) 545-7050) and the manufacturer indicated that the vehicle was excluded from nhtsa campaign number: 17v224000 (engine and engine cooling). The hybrid model exhibited the same failure as the recall, but the manufacturer refused to approve the replacement of the engine assembly and the dealer diagnosed that the engine assembly needed to be replaced. The approximate failure mileage was 63,000. ... . Updated 11/16/17 *bf |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SANTA ROSA, CA |
| VIN pattern | KNAGM4AD1C5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/05/16 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MAZDA OF CONCORD |
| Dealer's telephone number | |
| Dealer's city | CONCORD |
| Dealer's state code | |
| Dealer's ZIP code |