| Issue ID | 1727735 |
| Internal NHTSA # | 11398318 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | FORTE |
| Model Year | 2015 |
| File date | 19/01/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I made a former complaint regarding oil consumption. I then brought my kia forte5 in due to catastrophic engine failure & knocking (oil consumption was the symptom). It also had a rattling noise which we suspected may be the cat. Long story short, kia hasn't paid a dime for this, despite there being a recall which includes my vin. The dealership has come up with every excuse in the book to not take responsibility. My short block may be repaired, but now they're saying i need to pay $2700 for a new cat & muffler... Which was damaged from the defective/recalled engine. The customer service at the dealership & consumer assistance center has been deplorable at best. This has been the most stressful experience. My car has been in their shop for over a month. They also are charger me for new spark plugs, even though i wouldn't have had to buy them right now if it weren't for the defective engine. Oh, the two-week late loaner they finally got to me? They decided to call me and tell me day-of that they were no longer covering it and would charge me $35/day - no warning. It doesn't take a rocket scientist to figure out that the engine failure caused systemic issues, which should more certainly be covered by kia. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | KNAFX5A86F5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |