| Issue ID | 1015358 |
| Internal NHTSA # | 10546896 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | BORREGO |
| Model Year | 2009 |
| File date | 16/05/11 |
| Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOB |
| Product type code | VEHICLE |
| Description of the problem | The navigation system does not automatically update its information. I requested the dealer to update my navigation database while i had my borrego in their shop for other service. I was told they have never been requested to perform that service but would research my request. I was informed that they would have to buy a diskette with updated navigation information from infinity, schedule a return visit for the borrego, download the information, charge me for the diskette but they would keep the diskette and charge me for their shop time. The estimated cost was over $400. 00. I refuse to pay for a service that should have been covered by warranty. |
| Vehicle Mileage at Failure | 23500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST RICHLAND, WA |
| VIN pattern | KNDJH741895XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |