| Issue ID | 1703100 |
| Internal NHTSA # | 11373863 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2019 |
| File date | 26/10/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | When the vehicle hits 25-35mph, the power steering cuts out completely and can only be controlled via aggressive wrestling with the steering wheel. Vehicle was towed to dealer 11-2-20. Dealer reported that they could not replicate problem and that i probably needed a new power steering pump but that the part is on back order until 4/2021 and that i should come and get the car. Ii was also told that i was #20 on a list of wrangler rubicons that are waiting for this part and that they only get one power steering pump from the manufacturer every 30 days. I picked up the car on 11-9-20 and the power steering cut out immediately on the drive home once i hit 35mph. So, i currently have a jeep that has broken power steering that is sitting in my garage and no solution being offered from the dealer/oem. This car is not even 1 year old. |
| Vehicle Mileage at Failure | 9200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRUCKEE, CA |
| VIN pattern | 1C4HJXFNXKWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |