| Issue ID | 1675957 |
| Internal NHTSA # | 11340316 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2019 |
| File date | 18/07/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | This jeep has been to the dealer 4 times previously for a similar issue. This incident, while driving down the highway at approximately 45 mph all the instruments started going crazy (previously happened many times). Shortly thereafter the steering wheel locked up. The power steering was still working, but the wheel would only turn around 1 inch in either direction. Braking was normal. Maneuvered the jeep off the road and had towed to ron carter chrysler jeep dodge dealership in league city, tx. The dealership has had this vehicle 4 times in the past for this issue. In the past the steering has not been affected, but the vehicle won't start or the parking brake will be set and you can't move or other weird different stuff happens. The steering issue in this past incident is serious. When the tow truck driver inquired what happened he told me he has towed probably 20 other newer jeep wranglers with similar issues. The dealership told me last time we brought the vehicle in and it was still acting up that there were 15 faults stored. The issue usually clears itself up by the time we get it to the dealer. The dealer claims they have talked with chrysler and can't figure out whats wrong and have just been throwing darts replacing various things. If the tow truck driver is right on how many vehicles hes towed with this problem there is a serious electrical / computer issue going on with these vehicles that is going to cause accidents. |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEAGUE CITY, TX |
| VIN pattern | 1C4HJXEG0KWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |