| Issue ID | 1673190 |
| Internal NHTSA # | 11338264 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2019 |
| File date | 07/07/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Purchased a new jeep wrangler sahara unlimited 6/22/2020 with 340 miles. The steering is very loose, 1 1/2-2" of free play in steering wheel, near impossible to keep the vehicle in the lane, the looseness is noticeable at all speeds, but becomes harder to control at highway speeds. I have been in the new car business for 34 years as a service manager, 6 years with jeep, and the steering gear has slack in it. The jeep was scheduled to be repaired 6/7/20, after being at the dealership all day, it was delivered back to me, and told it was normal and "jeep like". I showed them a video of me driving at 55 mph and moving the steering wheel side to side 2" with the jeep staying in a straight line, unsafe and unacceptable, i commute 110 miles a day in this vehicle. |
| Vehicle Mileage at Failure | 375 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHBURN, MO |
| VIN pattern | 1C4HJXENXKWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |