| Issue ID | 1608013 |
| Internal NHTSA # | 11266914 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2019 |
| File date | 10/07/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Immediately upon delivery by dealer, steering malfunctioned on new 2019 jeep wrangler. Steering wheel had 3-4 inches of play turning to either right or left which caused 2019 jeep wrangler to wander and made it impossible to steer accurately and stay in lane. Problem is worse on highway and at higher speeds. Brought back to dealer where purchased twice and to two other jeep dealers. All test drive vehicle and acknowledged problem. Last dealer said all known recall repairs had now been completed and acknowledged that problem persists and vehicle is unsafe to drive. Vehicle remains at that dealer after four separate unsuccessful attempts by dealers to fix problem. Complaint filed with fca/jeep and awaiting response. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | 1C4HJXEG7KWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |