| Issue ID | 1590263 |
| Internal NHTSA # | 11242506 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2019 |
| File date | 07/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 2 separate occasions, at highway speeds, my 2019 jeep wrangler jl steering locked and made it very difficult/almost impossible to turn in which i cam e very close to crashing into the side wall 2x. Took it to the dealer on 7/24/19 and was told that there "were bolts loose" and was causing the issue and should be fine b/c thy test drove the vehicle for ~40 miles. The steering locked again on 8/7/19. I went to the dealership again for the fix and they cannot replicate "the code" and do not have a fix for it. I have contacted jeep customer service and i'm not getting the attention needed for such a critical issue. I am afraid to drive my car and looking for a replacement vehicle from jeep but not receiving timely cooperation. Lastly, on 8/4/19, at highway speeds, my wrangler performed the dreaded "death wobble." the dealer is changing the vehicle damper but upon my research, a damper only "masks" the issue and there s a bigger issue at play. For reference, my vehicle was bought brand new in march 2019 and only has ~1,400 miles on it and has never been off-roaded. Lastly, all modifications to the vehicle are under warranty and were installed by the dealership (eg. 33" tires) |
| Vehicle Mileage at Failure | 1400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCKAHOE, NY |
| VIN pattern | 1C4HJXAN5KWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |