| Issue ID | 1587870 |
| Internal NHTSA # | 11240801 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2019 |
| File date | 17/12/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The steering is very loose (lots of play), wanders back and forth in lane and is overly sensitive to input - constantly darting back and forth as if on ice. This occurs most when on rough / wet pavement, on curves in construction zones, when large trucks pass, on windy days - it is very difficult to control above 40 mph. Dealer has been responsive and helpful - we have replaced track bar, replaced tie rod bushings, updated steering control module, adjusted alignment, reduced air pressure in tires - all of which has helped reduce wander and improve control. But, still has some wander and is very sensitive. Replaced steering stabilizer with custom adjustable stabilizer, which i expect will eliminate wander and tighten / firm steering. But, i believe problem is defective steering gear / box, and settings in steering control module - which should be recalled and replaced. Needs firmer, tighter steering with less play. Vehicle is unsafe, steering issue is resolved. *dt consumer stated at this point it will be up to the mfr to see if they can eliminate it with upgraded steering box and steering control. Pending some action like that, for which i'm not going to press the dealer / mfr, "it is what it is" and we will just have to take extra care in driving it in construction zones, heavy traffic, rough pavement, and strong winds.*jb |
| Vehicle Mileage at Failure | 25 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMERS BRANCH, TX |
| VIN pattern | 1C4HJXCG9KWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 13/12/18 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CLASSIC JEEP |
| Dealer's telephone number | 940-498-9800 |
| Dealer's city | DENTON |
| Dealer's state code | TX |
| Dealer's ZIP code | 76210 |