| Issue ID | 1515747 |
| Internal NHTSA # | 11153066 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 21/10/18 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | On september 14, 2018, i leased my brand new jeep jl sahara 2018. I signed up for jeep app and immediately noticed a recall for my car - 2018 jl track bar weld, raising concern. On october 21, 2018, with less than 1000 miles, i was driving on local highway at @ 60mph, hit a bump and my entire steering/front of car began violently shaking. I immed. Slowed down to hope re-align and gain control of steering/car. It was the most frightening experience as i was going 60, had to slow to 35, while others were speeding up behind me, in addition to being scared & feeling unsafe in an out of control car. I called jeep downingtown immed. On 10/22 to bring car in that week - 10/26. I looked it up and clearly is the known issue called the "death wobble". On 10/25, again on highway @ 65-70 mph, i hit a bump, experienced a yet worse violent shaking/out of control steering of my car. I pulled over as could not gain control slowing down. I got back on highway only to experience it yet again! I was shaking, scared as i could have been killed in addition to others!! I immed. Called jeep dt and brought car into service. It is now 28 days and my car is still in service!!!. My experience with the dealer has been nothing but a nightmare. They tried 1) recall, 2) service software bulletin update, 3) steering stabilzer part and 4) tie rod part, none fixed problem. I last heard from them on 11/9 when they ordered tie rod - 13 days ago, unacceptable! I filed a case with jeep chrysler fca on 11/3- #57311328 and have had poor response. I have documented every day. I filed complaint with pa attorney general, no response. I have contacted lemon law lawyer and will be pursing action. All i want/deserve is to drive a safe car, as i'm paying for that! As nhtsa i hope you can ensure jeep takes these cars off the road and refunds us to ensure no one gets killed! |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESTER SPRINGS, PA |
| VIN pattern | 1C4HJXEN7JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |