| Issue ID | 1610481 |
| Internal NHTSA # | 11268837 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 09/10/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Our high defrost setting only works on the center 12" of our jeep windshield. The 1/3 on both sides, driver side and passenger side are getting zero defrosting air. My brothers 2019 and hundreds of other 2018 and 2019 jeeps also have this problem according to blogs. The dealership stated that our defrost is working the same as other new jeeps on the lot and refused to acknowledge the dangerous design flaw. I have installed duct tape on the center portion of the defrost vent to redirect the air to the drivers and passengers side windshield. I plan to make a patial perminant block from plastic and install it today. We live in the rocky mountains and this jeep would be undrivable in the winter without defrost air flow aftermarket redirection. Zero defrost air hits the driver and passenger side without the aftermarket fix. Jeep owners are in real danger if their windsheild fogs up. We turned on our defrost to high heat and airflow to remove ice from an ice storm a few days ago. Only the center 12-14" were melted. |
| Vehicle Mileage at Failure | 4200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOULDER, CO |
| VIN pattern | 1C4GJXAG6JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |