2018 Jeep WRANGLER Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep WRANGLER 2018 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep WRANGLER 2018 suspension and complaints other owners have filed.
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2018 Jeep WRANGLER Suspension Problems, Complaints and Defects

 Issue ID1525055
 Internal NHTSA #11163764
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelWRANGLER
 Model Year2018
 File date01/12/18
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemViolent shake in steering wheel and the beginning of loss of control of the vehicle. Specifically at highway speed when you drive over a bump such as a bridge expansion joint, the steering wheel will begin shaking back and forth violently. This resonates throughout the vehicle. It can continue for in excess of 15 seconds and i need to reduce the jeep's speed to less than 40mph, at which time the shaking generally stops. Slowing to 40mph in highway traffic is dangerous to me and others on the highway. If in a low traction situation (such as snow) this would likely result in total loss of control of the jeep. This has been to the dealer 3 times for this problem. Because the dealer is located in a rural area they have been unwilling to drive to a highway and therefore have not replicated the problem. The last time i went to the dealer i showed the dealership manager a video of this occurring, and he was appalled and said it should not happen and that i should call jeep customer care which i did. I have called on december 1,12,19,26 and 27. The case has been assigned to a case manager, but they have not called me. I have attempted to escalate to a manager, but i have told they are busy and nothing they can do, jeep has a serious safety issue with my car and they have to date refused to even call me back ( i have also confirmed my phone numbers each time i have called and had them recorded in the case record).
 Vehicle Mileage at Failure22000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateBRADFORD, NH
VIN pattern 1C4HJXDG0JWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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