| Issue ID | 1651978 |
| Internal NHTSA # | 11317827 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 11/03/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Experiencing intermittent violent shaking at speeds between 45 &50 mph making it very difficult to control the steering. Vehicle needs to be brought to a stop for issue to be corrected. It is happening on a weekly basis. The issue started after having the damper replaced which was done due to a recall. After the first incident the dealer replaced the steering damper again and it has continued to happen. We have contacted fca and tried working w/ our dealership to get resolved but the best answer we have received is try new tires and keep driving it until it happens again then take it back. After researching it looks like this has been a problem with many other 2018 jeep owners that experiencing similar results after changing out the damper multiple times. I feel this is an unsafe vehicle that jeep is not willing to take the time to correctly diagnose and fix the issue. |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONTGOMERY, TX |
| VIN pattern | 1C4HJXFG9JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 47 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |