| Issue ID | 1646800 |
| Internal NHTSA # | 11310997 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 12/10/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | In july of 19 i purchased my 2018 jeep wrangler sport s 4dr from a local dealership. About 1000 miles into ownership i began noticing loose steering with excessive play. I took the jeep in for service and a flash tsb was performed, the problem was better, but still present. At the same time i was also part of the weld recall no repair needed. I started noticing shuttering at highway speeds after hitting bumps. I had the suspension checked when i went in for the second weld recall notice on my jeep in 01/19, it was ok according to the dealership. 02/19 i experienced excessive vibration/shuttering of the frontend after hitting a bump at highway speeds. Did not stop until i slowed to about 40mph. Took to dealership, an upgraded steering dampener was placed on the vehicle. Shuttering continued. 10/19 shuttering gets worse. While driving about 55mph steering locks up on a curve two times, like the power steering dropped for a couple seconds then returned. Taken to the shop, dampener replaced again, cant duplicate lock up. I contacted jeep cares and fca. 11/19 vehicle is taken to the shop again for 2 weeks. Shop acknowledges steering is looser than it should be. Steering gear is replaced. After getting vehicle back steering is tight but now wandering all over the place, cant keep jeep in a straight line especially at high speed. 12/19 vehicle is taken back to shop alignment is performed. After a couple hundred miles i notice steering is loose and there is a dead spot in the steering again. I relay this to fca. 01/19 fca regional tech drives vehicle, says its driving as designed, checks alignment and adjusts caster. Problems with loose steering and deadspot persist. Jeeps degree of wandering depends on conditions seems even more difficult to operate on windy days than it was before steering gear change. Takes constant corrections to keep it going straight. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLEFONTAINE, OH |
| VIN pattern | 1C4HJXDG9JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |