| Issue ID | 1644103 |
| Internal NHTSA # | 11308981 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 06/02/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The morning of feb 6, 2020, i was driving my 2018 jl (approx 16k mileage) on the highway at ~65 mph when the steering all of a sudden locked up going into a right bend in the highway. Suddenly i was unable to turn the vehicle to the right to stay in the middle lane and ended halfway in the left fast lane headed straight for the concrete highway median barriers. Thank goodness there were no cars on the highway next to me in the left lane that the unresponsive steering forced me into. After i slowed down, the steering went back to normal and i was able to get over to the right hand lane without incident and exit the highway. I have not felt comfortable driving on the highway or having my kids in the jeep since. The steering lockup on the highway was frightening; i feel very lucky to have escaped what looked like an imminent high speed highway accident with my own vehicle and possibly other cars nearby. Separately, my husband and i have both experienced rapid steering oscillation at highway speeds, a jarring full vehicle wobble when going over a bump or crack in the highway. The local dealer where we bought the jeep had already replaced the steering damper due to an earlier recall; the highspeed steering lockup and oscillation issues have occurred since. I'm now working with a second local dealer who hasn't yet been able to isolate or diagnose the steering problems. As next step, the technician is suggesting i take the jeep back out on the highway with him to try to recreate the steering binding/lockup issues |
| Vehicle Mileage at Failure | 16200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTOLA VALLEY, CA |
| VIN pattern | 1C4HJXFG8JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |