| Issue ID | 1607753 |
| Internal NHTSA # | 11266720 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 11/09/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Complained to the dealer (solomon chrysler jeep) several times about loose steering / a dead spot. The first couple times they told me they found nothing wrong and it was a jeep thing. The last time i took it to them the service person said that he thought it was loose compared to his daughters jeep. He did some research and found some info stating to replace the track bar. I brought it back at a later date for them to replace it and when i went to pick it up he told me that he thought it was a little bit better but not completely. He asked me to drive it and get back to him on what i thought. I drove it for a day and called him back to let him know that it was not fixed. He said he would get with chrysler and get back to me. A couple weeks went by and heard nothing so i called them and he said the tech rep from chrysler said to tell me that the jeep was normal. I asked what i could do at this point and he said i could file a complaint with chrysler. I did call them and they gave me a case number and recommended i take it to another dealer. I set up an appointment with car right chrysler jeep in moon township pa and they also told me that they found no problem. The case worker from chrysler called me back and said she got the info from the dealer that they also found nothing wrong. She said i could take it to another dealer or file a complaint here. I did not see much sense in taking it to another dealer. I am not going as far as to say it is unsafe for me to drive but i am saying it is not right. I guess that the best way to explain it is it gets tiring to drive it because you constantly have to make corrections back and forth with the steering wheel to keep in the lane. For what it is worth i have a daughter that is a new driver and i do not feel comfortable to let her drive it because of the steering. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCENERY HILL, PA |
| VIN pattern | 1C4HJXDG8JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |