| Issue ID | 1604744 |
| Internal NHTSA # | 11258354 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 01/07/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Over 50 mph very difficult to keep in lane -- wandering issue + dead zone in steering. Had to install aftermarket parts to help correct wandering to be able to drive it on the highway. Better now but still had dead zone "slop" in steering wheel. The build quality is so poor that the torque specs had to be checked and the alignment was way off from factory. I have had many new vehicles over the years and this is the cheapest made and has the worst quality of all! These new jl jeeps have a real problem with being able to keep them driving straight over 50 mph. I have had other jeeps tj, xj, jk and none are this bad. Check the wrangler jl forums and see the thousands of complaints on the steering. Additionally jeep had a recall on the steering stabilizer and the dealer installed it upside down. Told them it was wrong and they were unhappy with me because i pointed it out. This was after i told the service advisor that it needed to be installed in the proper direction and all he said was we know what we are doing , we do thais all the time. Total incompetence from the factory to the dealers. Picked this 2018 up early july 2019 and noticed the problem on the way home. |
| Vehicle Mileage at Failure | 80 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PAYSON, AZ |
| VIN pattern | 1C4HJXDG8JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |