| Issue ID | 1603691 |
| Internal NHTSA # | 11257531 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 09/07/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | There has been an ongoing problem with loose and wandering steering mostly noticed at highway speeds over 45 mph. The vehicle feels like there is too much play in the steering wheel when trying to keep a straight line or in the center of the lane. I have had the vehicle in the dealership service center three times to resolve the problem. On the last visit, the dealership replaced the track bar which only slightly improved the problem. When i recently drove the vehicle on the freeway at 65mph in windy conditions, it was extremely exhausting to keep in the same lane and felt very dangerous. I should note that at lower speeds below 45mph the loose steering is not as noticeable. When i have made follow up calls to the dealership service center (most recent 9/23/19), i was told by the service advisor that this steering feel was normal for the jeep. |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRABUCO CANYON, CA |
| VIN pattern | 1C4HJXDG7JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |