| Issue ID | 1515358 |
| Internal NHTSA # | 11152789 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 01/11/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I bought the jeep over the phone so did not drive it before purchase. Upon taking delivery i noticed it seemed to be hard to keep in my lane, but attributed this to not being familiar with the vehicle. The more i drove the vehicle i realized it was not normal. It wanders or drifts and is very hard, if not impossible to keep in my lane. I took to the jeep dealer and was told it was normal. I did some on line research and discovered that many owners of this product are having similar problems. The dealer here acknowledges they are having a lot of complaints but nothing they can do. I contacted jeep and they had me take it back to check tightness of steering components and align the front end. This did not help at all. Contacted jeep again and was told someone would be calling me back. No one did. This vehicle is unsafe to drive. If you look at complaints online you will soon discover that jeep is aware of the issue, but doing nothing. Someone is going to get hurt. I, many times have drifted into the lane next to me and there is so much play in the steering that it is hard to correct. When i go over a narrow bridge a try to stay as far from side of bridge to avoid hitting the side of the bridge. I have had many others drive the vehicle to verify what i am saying and every person has had an alarmed response. The vehicle is unsafe to drive, and jeep knows it. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SURFSIDE BEACH, SC |
| VIN pattern | 1C4HJXCG3JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |