| Issue ID | 1498234 |
| Internal NHTSA # | 11129836 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 13/08/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | When driving at speeds in excess of 45mph, there is significant play in the steering wheel. As a result, the vehicle is difficult to control in a straight line. This is dangerous. Because of the play, you have to constantly move the steering wheel a significant amount left or right to find where the point is that impacts the direction of the vehicle. This needs your attention because fca is ignoring the issue. I have visited two different dealers to look for a solution and also spoken the customer service at fca. The dealers' inspections did not discover any mechanical issue. In speaking to fca and the technicians at the dealerships, they indicated that it is a software issue, but cannot do anything until fca directs them. Some owners of the wrangler have coerced their dealership to flash the power train control module. According to those individuals this software update has solved the issue. But i have not been able to find a dealer to do this without fca direction. |
| Vehicle Mileage at Failure | 5 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREEN COVE SPRINGS, FL |
| VIN pattern | 1C4HJXEG6JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |