| Issue ID | 1477481 |
| Internal NHTSA # | 11104460 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 13/06/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have posted in another thread about the steering issue, but i wanted to update you all as well. I picked up my new jlu rubicon over a month ago and after limited driving (200 miles), it sits in the driveway. The dealer tightened up the steering box, but that was not the fix. It is simply dangerous to drive at speed on the highway. What exactly happens is when you try to make a small steering input, nothing happens. So you add a little more input and it over corrects leading you to try to correct in the other direction which makes it overcorrect in the other direction. Now you have to fight it to keep it in its lane, its like driving on a snow covered road. So yesterday i asked the service manager to call his jeep rep and this is his reply: "yes it is steering gear, steering chuck. There is no sense replacing with the same one they have that they are using on the assembly line. They need to have a updated one first, or we are not accomplishing anything at all. I am on it with the t/a for chrysler....... Waiting on his response. Chrysler is very aware of the concern now." so jeep is aware and swapping out the steering box seems like it's not the fix. I'm not real happy that they are not publicizing this to new jlu owner. I don't know what a steering chuck is, but evidently it needs to be updated. This is an ongoing problem which started right when i took delivery and continues to today. I have since dropped the jeep of at the dealer and will not pick it back up until the problem is solved. |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT LAUDERDALE, FL |
| VIN pattern | 1C4HJXFG5JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |