| Issue ID | 1624030 |
| Internal NHTSA # | 11287018 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 10/10/19 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Jeep is less than 12 months old and the stitching in the middle of the rear seat is missing. Have tried to tell the dealership that it is not "normal wear and tear". Nothing sits in the middle of the back seat. The drivers seat stitching would go way before due to wear. Dealer in longmont, co told us that there was nothing that he could do after he made us wait weeks and we had to drive to the dealership multiple times. Multiple calls were made that were ignored. Finally we went in and were told that we should bring it in the next day and they would get it taken care of and that they had to have the pictures we sent them sent off to make sure it could be warranted. Nope. Another lie from the dealership. What a shame. I love my jeep, but the serive that comes with the "jeep cares" and all of the extra warranty mumbo-jumbo is a joke. When you pay $55k+ for a vehicle, you would at least expect it to last a year. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BERTHOUD, CO |
| VIN pattern | 1C4HJXFG0JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |