| Issue ID | 1525632 |
| Internal NHTSA # | 11164179 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2018 |
| File date | 22/10/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 jeep wrangler. While driving approximately 65 mph over a bump in the road, the vehicle shook profusely. There was no warning indicator illuminated. The failure recurred several times. The vehicle was taken to lawless chrysler dodge jeep ram (888-384-4956, located at 196 lexington st, woburn, ma 01801) where it was diagnosed that the damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure and stated that someone would be sent to the contact's residence to inspect the vehicle. The contact stated that no one was sent and the vehicle was not repaired. The failure mileage was approximately 3,000. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BILLERICA, MA |
| VIN pattern | 1C4HJXDG4JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |