| Issue ID | 1490880 |
| Internal NHTSA # | 11120931 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2016 |
| File date | 05/07/18 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | Two months after i purchased my jeep i had an issue with rear seatbelt getting stuck and noticed a slight tear in fabric. Recently, when i went to get car inspected that the tear was bigger and the car failed massachusetts inspection. So, i paid $400 to replace entire seat belt (my husband thought the dog had chewed), not realizing the defect had occurred long before we had gotten the puppy. The work was done at ohara in falmouth. Wait for parts was absurd. Customer service was terrible. Not even a month after the work was completed and the seatbelt torn again.! At this point, i inspected all my seatbelts and notices that both rear seatbelts (not the middle) and the front passenger belt all have the same exact tear tight where the buckle falls on the belt. I would love to blame the do, but the dog has not been allowed in the vehicle since the repair. Jeep/chrysler does not seems to believe that this a product quality defect or a manufacturer issue. They also have no explanation as to why the seatbelts are tearing and claim that it must be something that i am doing with the vehicle. Considering the fact that i have only had 4 passengers ride in my backseat since the repairs , i am baffled. This is a major safety concern. I would think seatbelts should be fairly durable, but these are not. I am disgusted at chrysler's response and am concerned about the safety of these belts. I cannot spend $1200 to replace belts that may only last a month! I have attached pics this defect. Eatbelts and i have wasted over $400(plus$35 for a rejection sticker) on a repair that did not fix the defect in the seat belt. Dealership has been no help. This is not only very disappointing, but very inconvenient ; as we can not use the rear seats with out seatbelts and therefore this is a major safe ty issue. Please contact me at your earliest convenience. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CENTERVILLE, MA |
| VIN pattern | 1C4BJWEG3GLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |