| Issue ID | 1511287 |
| Internal NHTSA # | 11149510 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2014 |
| File date | 05/11/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The heat does not work on the driver side of my jeep. This has resulted in a visibility issue due to not being able to defrost the windshield on the drivers side. We took it in to a mechanic to be looked at and the heater core was found to be clogged with a sand like substance. The issue was not covered by the warranty so we had to pay out of pocket for this to be fixed. The heater core was flushed and 2 days later same issue no heat on drivers side. We took it back in and the same sand like substance was found again to be clogging the system. This time we had to replaced the heater core and have it flushed again not covered by warranty. 3 days later the same issue sand like substance clogging the system again. The dealership stated that it is not covered and they will have to charge us to look at it. I read on several jeep forms that jeeps having the same issue and the sand like substance is from the casting and it can damage your entire cooling system. If so many others are having this issue then why is it not being looked into. The dealership told us to contact chrysler and then chrysler does not listen to you and says take it to the dealership after we have already had the issue diagnosed. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILADELPHIA, TN |
| VIN pattern | 1C4BJWEG0ELXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |