| Issue ID | 1162693 |
| Internal NHTSA # | 10691578 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 23/02/15 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This incident happened february 23, 2015 around 9am . It was snowing that day and the temperature was in the 20's. I was in the vehicle and had the defroster/heater turned up all the way. About 5 minutes later of sitting, i heard a popping noise. About a few seconds later of hearing this popping noise i slowly see a crack on the bottom of the driver side windshield just over 16 inches but no more than 2 feet long. I recently just moved from san diego and my jeep has never seen snow or had experience with the cold weather before. I went on wranglerforum. Com (jeep enthusiast website) and that is where i found out that i wasn't alone. More jeeps had their windshield crack during the winter due to them turning the defroster/heater abruptly. I think there is a defect on the windshield or the insulation and needs to be addressed. Chrysler/jeep had declined the warranty because they claim its from an external factor. And i assure you, i don't have a chip on my windshield. |
| Vehicle Mileage at Failure | 19100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAGINAW, TX |
| VIN pattern | 1N6AA0EC6ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |