| Issue ID | 1024086 |
| Internal NHTSA # | 10553077 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 23/01/13 |
| Component | STRUCTURE:BODY:TAILGATE |
| Product type code | VEHICLE |
| Description of the problem | On a 2013 jeep wrangler when the tailgate was opened on a slight incline the tailgate broke through the tailgate stopper that connects the vehicle body to the tailgate and bent the hinges that hold the tailgate. Jeep dealer said the cause was our negligence. This is a brand new jeep. Negligence--you have to be kidding. We simply opened the tailgate and the hinges are so poorly designed they did hot prevent the tailgate from bending the hinges. Dealer simply replaced the tailgate stop at our expense but did not replace the hinges. Three months later we opened the tailgate in our garage and the tailgate stopper broke again. This time the dealer replace the tailgate stop, the plastic hinge covers and the hinges again at our expense. This is a known defect documented numerous times on jeep forums and yet jeep won't acknowledge a poor design of the tailgate hinges and do the repairs under warranty. |
| Vehicle Mileage at Failure | 4437 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLORADO SPRINGS, CO |
| VIN pattern | 1C4BJWCG7DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |