| Issue ID | 1063010 |
| Internal NHTSA # | 10586369 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 02/05/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have been regularly receiving a notice titled "safety recall n28/nhtsa 13v-234 transmission oil cooler tube" from chrysler many times for the past year. The dealership has not made any attempt to perform the recall even though i have often tried to scheduled it. They continually tell me that they cannot get the required parts from the factory, but when they do they will call me. I called the factory recall assistance center (1-800-853-1403) listed on the recall notice and the person who answered gave me the same story; "chrysler is having trouble getting the required parts from their supplier". I am certain chrysler has the ability to build anything, so the fact that they say they can't get some simple hoses built is a ridiculous excuse. It is clear that chrysler is not responding sincerely to this nhtsa recall. Perhaps, like the chevy ignition key fob issue, cost vs safety is more important to yet another american automobile manufacturer. Note that the chrysler notice did say that if the dealer fails to remedy the defect within a reasonable time to file a complaint at www. Safercar. Gov and this form is the only complaint form i could access from that site. If this is the wrong form please redirect my complaint to the correct location. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALTA LOMA, CA |
| VIN pattern | 1C4GJWBG3DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |