| Issue ID | 1061512 |
| Internal NHTSA # | 10585304 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 28/08/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Safety recall n28/nhtsa 13v-234. I received this recall notice approximately august 2013. I immediately called for appointment. They had no parts. I was instructed to call again later. I have called again four more times.... Same response over 5 months. Approximately at sixth month (february 2014) i physically went to dealer. They took my name and info... Said they would order part and call me to make appointment for repair. I called two months later after not hearing from them and they had no record showing i came in. It has been nearly 8-9 months since recall notice and i cannot get them to cooperate or work with me to get it fixed! Woe to them if/when my jeep catches fire or damages my jeep or causes injury. Bought at secret city chrysler jeep in oak ridge, tn. My name:[xxx],[xxx]. [xxx]. Their customer service has been terrible..... Great before i purchased the jeep and upon negotiating sale, very disappointing after purchase was made.... I suppose this being typical. Several unrelated issues to recall notice already badly handled. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE CITY, TN |
| VIN pattern | 1CABJWDG1DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |