| Issue ID | 1046913 |
| Internal NHTSA # | 10569196 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 12/03/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Went to dealership to have this issue fixed and was told they did not have the part to fix the problem. Not only did they not have the part but chrysler allowed them to order one part every 14 days! This means they are fixing 2 jeeps a month! I live in va beach where there is an abundance of jeep vehicles and several large jeep dealerships. How on earth can you expect to have the issue corrected when there are only 2 vehicles being repaired monthly! I couldn't believe this foolishness and had to contact chrysler myself. Bill confirmed they are only allowing dealerships 1 part every 14 days. Why you ask? Because they do not want to run out of stock! They are failing to make the parts available because they do not want to run out of stock! Really? We are driving these vehicles that cost nearly $40,000! And endangering our lives because they don't want to deplete their stock. Are they making the parts in somebody's basement?! If i get in an accident as a result of this complete incompetence chrysler will be held responsible. Fyi! Ridiculous!!!!! |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | 1C4BJWDGXDLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |