| Issue ID | 1062318 |
| Internal NHTSA # | 10585856 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 13/09/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After numerous attempts to have a recall regarding the transmission oil cooling tube repaired i am writing to complain regarding chrysler corporations extremely slow response to provide parts to my local dealer. After receiving the recall notice, i contacted my local dealer for the repair at the 3,500 mile service. I was told that the parts were not available. During the 7,000 mile service visit i was told that the parts were being rationed by chrysler and my parts would be ordered. During the required alignment visit at 8,000 miles, i was told that there were 16 people in front of me. I next contacted chrysler to complain and was told that they were aware of the problem and were trying to rectify the situation. I next emailed my dealer to express my frustration and was told that my email would be shared with the dealership hierarchy. Two days ago i received my third recall notice and emailed the dealership again to see if the part has arrived with no response. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH KINGSTOWN, RI |
| VIN pattern | 1C4BJWDG0DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |