| Issue ID | 1037632 |
| Internal NHTSA # | 10562844 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | WRANGLER |
| Model Year | 2013 |
| File date | 23/10/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Safety recall n28 / nhtsa 13v-234 in october of 2013, i was mailed the above recall notice from chrysler. I was told in the mailing to contact the local dealership to schedule the repair. I did this and was told the parts had to be ordered and would be a couple of weeks. By december 2013, no response from the dealership. In contacting the dealership at that time, they had no record of my call and my parts had not been ordered. They said they would put the parts on order again for me and that the parts would be available mid-january since chrysler is releasing a limited amount of the recalled parts each week. As of february 4th, 2014, i had not heard back from the dealership. I called them the morning of the 4th and got this reply. They said my parts are still on order and that chrysler is still only releasing a limited amount of the replacement parts. It does not make any sense to me if a recall is issued and the manufacturer says there are no parts available. This is frustrating and i feel like i am getting the "run-around". I would appreciate if the nhtsa could follow up on this and find out what is going on. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAXHAW, NC |
| VIN pattern | 1C4HJWDG7DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |